21st century employees act as customers in an internal marketplace. They contribute their human capital and expect fair value in return. In this evolving workplace, engaged people thrive when organizational culture creates a context for personal fulfillment and reduces unhealthy stress.

Tom Davenport draws on four decades of business experience to comment on the changing work experience. Check out his blog, archive of articles, and books. And take a look at his videos, which aim both to entertain and to provoke thoughts about what it’s like to work today.

BUILDING A WORKPLACE WHERE PEOPLE THRIVE

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Check out Tom’s books on the employee workplace experience

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